Privacy Policy

Last update: 04/06/2026

The company “MESSARITIS EE” (hereinafter “the Company”) respects and protects the personal data of its visitors and partners. Our company operates in accordance with Regulation (EU) 2016/679 “On the Protection of Personal Data,” Law 4624/2019, and other international and Greek legislation, and has taken all necessary measures to ensure the privacy, confidentiality, and security of your data, which is its non-negotiable priority.

Please read this Policy carefully before using our website.

PRIVACY POLICY:

1. Data Controller

The data controller for personal data is the company “MESSARITIS EE,” trading as: “LALUCOMMS & DESIGN), headquartered in Attica (22 Anagnostopoulou Street), with contact phone numbers 2102204248 / 6936632850 and email: info@lalu.com.gr.

2. Data Collection and Categories

a) When you simply browse our website, certain technical data is automatically collected, such as your IP address, browser and device information, as well as navigation data. This data is used exclusively to ensure the functionality and security of the website, as well as for statistical purposes.

If you contact us via the contact form, email, or by phone, we may collect information such as your full name, email address, phone number, company, or title, as well as the content of your message.

Furthermore, in cases of professional collaboration, we may process data related to our communication and collaboration, to the extent necessary for the provision of our services.

Our Company is in no way responsible for the content displayed or contained on third-party websites, nor for the privacy policies and security measures followed by such third parties.

b) Data required for the issuance of legal documents, such as your tax identification number and tax office (in the case of an invoice), legal documents issued in your name (Receipts or Service Invoices),

c) data related to the promotion of your organization, such as social media account details, photos, and/or any other data you provide to us in this regard.

3. Purposes and Legal Basis for Collection and Processing

The processing of your personal data is carried out for

a) Specific, legitimate purposes, such as communicating with you, managing requests and collaborations, providing our services, and improving the website’s functionality.

b) Organizing and coordinating our activities, and communicating with you regarding matters related to the services we provide to you. The legal basis in this case is the performance of our contract and our Company’s legitimate interest in informing you about its services, responding to any suggestions or requests you may have, and improving its services.

c) Calculating the use of our services, issuing the required tax documents, submitting them to the competent authorities, and complying with any audits or inspections by the competent authorities. The legal basis for processing in this case is the performance of the contract between us regarding the collection of payment for our services and our compliance with our obligations under applicable Greek law, particularly tax law.

d) Keeping you informed about our activities, e.g., through newsletters via email or postal mail, or via social media. The legal basis for processing in this case is your consent, which you are free to withdraw at any time.

e) Legal support for the Company and/or its representatives in order to enforce all of its rights and claims (including the collection of its fees for its services) and its defense against any third party and authority, as well as its insurance coverage. The legal basis for processing in this case is the Company’s legitimate interest in its legal protection, the establishment, exercise, and support of legal claims until the final judicial or extrajudicial resolution of disputes, its insurance coverage, and the defense of its rights before the competent authorities.

g) The protection of the stability, functionality, and security of our website. The legal basis in this case is our Company’s legitimate interest in ensuring the quality and effectiveness of its services and its reputation as a secure service provider.

4. Disclosure and Recipients of Data

Your personal data is not disclosed to third parties for independent commercial purposes. However, it may be disclosed, to the extent strictly necessary, to service providers such as technical support staff, web hosting providers, or (such as lawyers and accountants), who are bound by a duty of confidentiality and process the data exclusively on behalf of the Company.

In cases where required by law, the data may be transferred to competent public authorities.

5. Data Retention Period

Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, as well as for as long as required by applicable law or to support any legal claims.

6. Data Security

Our Company takes appropriate technical and organizational measures to protect personal data from unauthorized access, loss, alteration, or misuse. Data is hosted in secure environments, and access to it is restricted to authorized personnel only.

7. Cookies

Our website may use cookies to improve the user experience and analyze traffic. You can choose how to manage cookies through your browser settings or the cookie banner.

8. Data Subject Rights

• You have the right to access your personal data, specifically to request information about the personal data we hold, to receive copies of it, and to learn how we process it.

• You have the right to request that we correct and/or complete any inaccurate or incorrect information about you.

• You have the right to request the portability of your data that we process under the contract, so that we can transfer your data directly to another Data Controller, provided this is technically feasible.

• You have the right to request the erasure of your data, provided that the retention of such data is not necessary for the fulfillment of our legal and/or contractual obligations and/or for reasons of public interest.

• You have the right to request the restriction of the processing of your data, for data that you have requested us to delete or correct, as well as in cases where our Company is required to delete your data, but you wish to have it retained solely for your own purposes for a specific reason.

• You have the right to object to the processing of your data, unless there are compelling legitimate grounds for the processing that override your rights, or unless the processing is necessary for the establishment, exercise, or support legal claims in or out of court, in which case our legitimate interest in processing takes precedence and your data may be disclosed to third parties for judicial use. You have the right to object to receiving updates via regular mail, email, or SMS by sending an email to our address: info@lalu.com.gr or by calling the contact numbers 2102204248 / 6936632850. In this case, we will stop sending updates to you.

• You have the right to freely withdraw your consent to the processing of personal data at any time, in which case the processing of such data, which is based on this consent, will cease. In this case, the processing that took place prior to the withdrawal of consent remains unaffected.

• You have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr) in accordance with the law if you believe your rights have been violated. However, we would appreciate the opportunity to resolve any complaints you may have as soon as possible before you contact the Authority.

9. Policy Updates

This Policy may be updated from time to time. The current version will be posted on our website as necessary. Prior to any changes to this Policy, we will update this “Privacy Policy” accordingly and post it on our Websites so that you are informed.